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Add section Products (grid or carousel) not working

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  • #322383

    hossamsayed
    Participant

    Hello,
    When I added Add section Products (grid or carousel) section in my home page the whole site stop working, and I have to delete to recover my site could please advise?

    some information about server

    Version 5.8.1
    Name Woodmart Child (woodmart-child)
    Version 1.0.0
    Server architecture Linux 5.4.0-1057-aws x86_64
    Web server nginx/1.14.0
    PHP version 7.4.24 (Supports 64bit values)
    PHP SAPI fpm-fcgi

    #322408

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. This testing may take up to 15 minutes. You would better make the full backup of your site.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)