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Add sku to Search

Viewing 18 posts - 1 through 18 (of 18 total)
  • Author
    Posts
  • #132645

    PANNIKOLOV
    Participant

    How to add or anable woocommerce sku in the search?

    #132655

    Hello,

    This option is enabled in the Theme Settings > Shop > Search by SKU.

    Best Regards

    #132658

    PANNIKOLOV
    Participant

    Thank you for the reply,but its’s now working for my website! You can test it!

    #132676

    Hello,

    Yes, the search by SKU is working now properly. Please specify the problem.

    Best Regards

    #132933

    PANNIKOLOV
    Participant

    Look at the private content!

    #132954

    Hello,

    I am testing the search and it works http://prntscr.com/ofszoa

    Please specify what steps should I take to reproduce the problem.

    Best Regards

    #133016

    PANNIKOLOV
    Participant

    Thank you for your reply,
    it doesen’t work for all products.
    try this for example:
    https://2troxo.gr/v1/product/sc-project-cr-t-titanium-yamaha-xsr-700-2016-2018/
    SKU:Y27B-C38T
    or
    https://2troxo.gr/v1/product/gpr-trioval-inox-suzuki-v-strom-650-2012-2016/
    SKU:S.182.TRI

    #133074

    Hello,

    Search result for Y27B-C38T http://prntscr.com/og40rm and it does not work in http://prntscr.com/og43nl

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

    #133148

    PANNIKOLOV
    Participant

    Hi,
    This bug excisted from the start. i also told you that the main search is third part becuse yours is not working. in the /shop/ the first search is third party and the second yours! I will not desable plugins becuse this is live website.

    #133197

    Hello,

    Please clone and move your site to some staging platform and provide full access both admin and FTP. We need to check deeper. We need to deactivate all the plugins not related to the theme.

    Best Regards

    #133198

    PANNIKOLOV
    Participant

    Thank you,
    I dont have so much space and database size quota!The website has 10k products..
    If you will help me just reply me to give you ftp account!

    #133203

    Artem Temos
    Keymaster

    OK, please, send us your FTP access so we can check. Also, please, disable at least cache plugins and the one that adds this 3rd party search form.

    #133399

    PANNIKOLOV
    Participant

    Take a look on private content!
    Thank you!

    #133407

    Artem Temos
    Keymaster

    It seems that lookup tables are outdated and algorithm can’t find SKUs according to new WooCommerce DB architecture. https://gyazo.com/0e44e5f740a244391cef2f771d0e6c35
    Try to regenerate them and check how it works.

    #133420

    PANNIKOLOV
    Participant

    Thank you for fast response,

    It will make any damage or is this safe?

    #133498

    Artem Temos
    Keymaster

    It is a WooCommerce new database architecture and it will not harm your store and theme’s functionality. We can’t be responsible for 3rd party plugins you are using. But we didn’t get any reports about some problems with this.

    #133628

    PANNIKOLOV
    Participant

    I Spoted the problem! It can’t search SKUs with more than one Words like “xtemos product1”!
    How to fix that? Also i use the tool that you send me!

    Thank you!

    #133633

    Artem Temos
    Keymaster

    Sorry, but there is no workaround for this. SKU search works with one word only. SKU with spaces is considered as multiple words and it doesn’t work as expected.

Viewing 18 posts - 1 through 18 (of 18 total)