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Add tabs products

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  • #691321

    lasma
    Participant

    Hi, when I’m on my product page I don’t see the other tabs, even though I’ve enabled them (like the reviews tab, for example). How can I add more tabs?

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    #691326

    Artem Temos
    Keymaster

    Hello,

    Please provide us with your admin access so we can log in and check this on your end.

    Thank you in advance.

    #691337

    lasma
    Participant

    OK, thanks. I also see that i check for the “show current category ancestors” for product archive but i don’t see it. Don’t understand why nothing appear.

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    #691340

    lasma
    Participant

    I also add extra description for my product archive but nothing appear.. pls help thanks

    #691344

    Artem Temos
    Keymaster

    As we can see, your products don’t have any attributes to be displayed in the “Additional information” tab. As for the reviews, they seem to be disabled somehow. Maybe by some of the installed plugins. Could you please temporarily disable all plugins that are not related to our theme so we can check this?

    #691346

    lasma
    Participant

    Can you do it in the staging site ?

    #691351

    Artem Temos
    Keymaster

    Yes, but please, disable all the plugins that are not related to our theme first and test how it works without plugins.

    #691353

    lasma
    Participant

    ok, i disable all the plugins in the staging site, nothing change :/

    #691354

    Artem Temos
    Keymaster

    I noticed that your products don’t have reviews enabled on the staging website. Once you enable them on a product basis, they appear correctly on the product page. Here’s a screenshot for reference: https://gyazo.com/09a01c5cb0e4aba1e29536ee58f2fe99

    #691355

    lasma
    Participant

    Ok thanks! It comes from the others plugins ? In my website, i don’t have the “activer avis” tab.

    #691373

    Artem Temos
    Keymaster

    This checkbox is a part of the WooCommerce standard functionality. But it looks like some of the installed plugins on your production website remove it so you can’t turn reviews on.

Viewing 11 posts - 1 through 11 (of 11 total)