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Add to Cart Bug?

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  • #639858

    webwald
    Participant

    On the desktop, after clicking a product in the shopping cart, the hidden sidebar and at the same time the dropdown in the mini cart are displayed in the background.

    My settings:
    Header Builder -> Cart -> Configure Cart settings: Dropdown without Background overlay

    Theme Setting -> Shop -> Action after add to cart: Display widget with Hide widget automatically after 4 sec

    I don’t know if it’s a bug or something wrong with me, can you test it for yourself? I also disabled the child theme and only used yours, same problem

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    #639924

    Hello,

    I have noted your settings and understand the issue.

    Navigate to Elementor -> Settings -> Integrations and make sure the “Mini Cart Template” – https://prnt.sc/pBA0NvvLManQ is disabled.

    If the issue remains temporarily, disable all third party plugins not related to the theme and check the issue. If the issue disappears, re-enable plugins one by one to identify the cause.

    If the issue remains, share WP admin access so I can investigate further.

    Best Regards,

    #639994

    webwald
    Participant

    Hi
    i do that, and the same problem. Attached the Login details. And is it possible, that after Add to cart not open the Display widget, only mini cart?

    #640104

    Hello,

    It is possible to prevent the Display widget (popup/sidebar) from opening after adding a product to the cart and only update the Mini Cart (dropdown).

    -Disable Auto-Opening of the Display Widget
    -Go to Theme Settings > Shop > Action after Add to Cart
    -Set it to “No action” (this prevents the widget from opening automatically).

    Expected Result:

    When a product is added, the cart widget (popup/sidebar) will not open.

    -The Mini Cart icon in the header will update dynamically.
    -Customers can manually open the Mini Cart by clicking the cart icon.

    Best Regards,

    #640118

    webwald
    Participant

    Hello
    yes I know these settings. The question was whether you can make the mini cart open automatically in the future? Have you found out anything about my problem?

    #640152

    Hello,

    It is not a theme issue. You can see the same working on our test site: https://uploadnow.io/f/9hYqVnp

    There are two actions: add to cart action and click the cart icon to view. When you add the product to the cart, there are two options: to show the popup or to show the cart in the widget – it may be a sidebar or drop-down depending on what you have configured in the Header builder.

    When you configure the cart in the Header builder you should set the one and the same format drop-down or sidebar. You can also set no action on add-to-cart events. This is the way it works.

    Best Regards,

Viewing 6 posts - 1 through 6 (of 6 total)