Add to cart button does not work
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Hi,
I have a problem with “Add to cart” button in my web site.
When you try toput a product in the cart, the button spins but does not do anything.
I tested it from different devices and browsers and does not work.
Can you help me?
Hello,
Thank you so much for purchasing our theme and contacting our support center.
You can fix it by applying patch # 411680. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it doesn’t work for you.
Kind Regards
Hello again,
I follow your instructions and i apply the patch #411680, but the problem insists.
Please, clear your browser cache and test how it works again.
Kind Regards
I checked it from different browsers and devices.
The problem insists.
Υou see that it works normally?
Yes, here is a video of how it works when we clear the browser cache https://gyazo.com/2be9eec49a5dad876b8ea1f64f968e92
Kind Regards
The problem is also in home page and in the shop categories.
In single product works fine the add to cart button.
Here is the video:
https://gyazo.com/05c1a95bc8591880699c3ecd972147af
Please, disable all external plugins that are not related to our theme and test how it works.
Kind Regards
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