Home Forums WoodMart support forum Add to cart button does not work

Add to cart button does not work

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #412763

    globalmindsadmin
    Participant

    Hi,
    I have a problem with “Add to cart” button in my web site.
    When you try toput a product in the cart, the button spins but does not do anything.
    I tested it from different devices and browsers and does not work.

    Can you help me?

    #412797

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    You can fix it by applying patch # 411680. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it doesn’t work for you.

    Kind Regards

    #413094

    globalmindsadmin
    Participant

    Hello again,

    I follow your instructions and i apply the patch #411680, but the problem insists.

    #413099

    Artem Temos
    Keymaster

    Please, clear your browser cache and test how it works again.

    Kind Regards

    #413120

    globalmindsadmin
    Participant

    I checked it from different browsers and devices.
    The problem insists.

    Υou see that it works normally?

    #413146

    Artem Temos
    Keymaster

    Yes, here is a video of how it works when we clear the browser cache https://gyazo.com/2be9eec49a5dad876b8ea1f64f968e92

    Kind Regards

    #413150

    globalmindsadmin
    Participant

    The problem is also in home page and in the shop categories.
    In single product works fine the add to cart button.

    Here is the video:
    https://gyazo.com/05c1a95bc8591880699c3ecd972147af

    #413186

    Artem Temos
    Keymaster

    Please, disable all external plugins that are not related to our theme and test how it works.

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)