Add to cart button on single producto leads to blank page.

Hello! In mobile version (the first time you visit the web) when you are trying to add a product to the cart from the SINGLE PRODUCT VIEW, then the sidebar doesnt appear at all and we are seeing an blank page. I tried disabling all the plugins but the problem still remains. Can you have a look?

Thanks in advance!

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Hello,

Thank you very much for choosing our theme and for contacting us.

The video is not readable. Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

Thanks for the answer! Ive tried deactivating all the plugins except the ones you mentioned but the problem remains. Im not using any child theme so I think you ll have permission for plugins deactivation. Credentials given into private area.

Hi! Are you checking the problem?

Dont worry I could solve the issue! Thank you very much!

You are welcome! We are here to help.

Wish you a wonderful day!

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