Home Forums WoodMart support forum Add-to-cart buttons on Product page not displaying properly

Add-to-cart buttons on Product page not displaying properly

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #293638

    Jare
    Participant

    Relevant information added to “private content” section

    #293659

    Hello,

    I saw the screenshot you attached.

    Which plugin are you using to display the stripe checkout button on the page?? The issue seems to be caused by the plugin not our theme.

    Best Regards

    #293667

    Jare
    Participant

    I’m not using any plugin, it’s part of the WooCommerce package that you included in the theme

    #293840

    Hello,

    Please provide the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards

    #293869

    Jare
    Participant

    please see below

    #293956

    Hello,

    Please deactivate all the third party plugins, activate the parent theme then clear cache and check back.

    If the problem continues then leave all the third party plugins deactivated and tell me then we will troubleshoot with the theme plugins.

    Best Regards

    #310476

    Jare
    Participant

    Hi there, this issue is still not rectified as you can see here: https://i.imgur.com/ebkQ4eX.png

    Is it possible to reset the changes for this page only? as clearly something is breaking the formatting.

    #310542

    Hello,

    I saw the screenshot you attached.

    I have logged into your website and you are using a Custom template for the products using Elementor PRO.

    Please disable the Custom template and then clear cache and check back.

    Regards.
    Xtemos Studios

    #310548

    Jare
    Participant

    Do you know where the custom template for products is defined? where can I change it?

    #310591

    Hello,

    You can find it under Dashboard >> Templates.

    Screenshot for Clarification: https://gyazo.com/3a92745fae8fd2b380c3ba0fef0beb2b

    Best Regards

    #310629

    Jare
    Participant

    Okay, now I’ve done that and reverted to the theme default product page, is there a way to use this default product page as a template for editing?

    I’d like to be able to edit the layout, and the styling of the Add to Cart button, for example: https://i.imgur.com/KhlVcG7.png

    #310754

    Hello,

    I saw the screenshot you attached.

    Sorry but you cannot edit the default single product template. It requires customizations and this is beyond our limitations and support policy.

    You can use Custom CSS to change the styling of the add to cart button.

    Regards.
    Xtemos Studios.

Viewing 12 posts - 1 through 12 (of 12 total)