Add to Cart – Compatibility
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Hello Woodmart Support,
I’m experiencing an issue with the “Add to Cart” button on my product page when using the Fancy Product Designer plugin.
Here’s what’s happening:
– When a customer customizes a product using Fancy Product Designer and clicks “Add to Cart”, the design does not get saved or attached to the cart item.
– Because of this, in the WooCommerce order, the customization data is missing, and the “Load in Order Viewer” button is not displayed.
– I believe the problem is that the theme’s built-in “Add to Cart” button may not be fully compatible with Fancy Product Designer. Perhaps the default Woodmart button overrides or conflicts with the plugin.
– I tried switching to the Astra theme temporarily, and everything worked perfectly — designs were saved, and the order viewer button appeared.
– I’ve already tested disabling AJAX, checked theme settings, and ensured the plugin setup is correct.
– Is there a way to allow Fancy Product Designer to take control over the Add to Cart button on Woodmart, or can you recommend a workaround to make it fully compatible?
Thanks a lot in advance
Site: [https://stingline.cz/produkt/vytvor-si-vlastni-vysivku/]
Hello,
Could you please check how it works with some default WordPress themes like WooCommerce Storefront to understand if it is our theme issue or not?
Kind Regards
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