Add to cart not working and custom field too

Hello. Add to cart is not working on my website and the custom field as well

Hello,

Thank you so much for contacting our support center.

If you are using any kind of plugin for adding custom fields to your product then you need to disable AJAX add to cart option in Theme Settings -> Product page.

Kind Regards
XTemos Studio

Hello. so, i can’t use add to cart with AJAX for your plugin?

If i cant, how do i make the add to cart option take one straight to the cart page?.

It doesn’t add to cart unless i reload. what is wrong?

Could you please send us a direct link to the product where we can see it?

It is going directly to checkout, not cart. Also, how can i get the AJAX addtocart to work?

Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

Private Content

Please, disable the plugins first.

I have done that.

We have enabled this option for you and now it works https://gyazo.com/343b2c9a42cb098f61e49607fe18d2ed

Its redirecting to mysite.com/checkout instead of mysite.com/cart

When we tested it without plugins it redirected to cart, not checkout. Seems to be some bug with installed plugins.

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