Home Forums WoodMart support forum Add to cart on homepage doesn’t work suddenly

Add to cart on homepage doesn’t work suddenly

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #498929

    Zoi Ts
    Participant

    Hello again!
    After our previous contact, we encounter a new conflict…the add to cart button doesn’t seem to work from the home page section and this happened very suddenly today! Also, everytime we login we get an error and after one refresh everything comes back to normal.
    Could you please take a look again that all the funtionalities are ok?

    Best regards.

    #498990

    Hung Pham
    Keymaster

    Hi Zoi TS,

    Thanks for reaching to us.

    This option comes with WooCommerce so I suggest you test the functionality by activating the Storefront theme instead of our theme. Our WoodMart Core plugin can be disabled also to make this test more clear.

    If the problem is the same with the Storefront theme, it means it is independent of our WoodMart theme.

    Let me know the result.

    Regards,

    #499024

    Zoi Ts
    Participant

    Hello again, we did so but it’s impissible to check with storefront since there is a whole code appearing on the screen.
    We also disabled the core plugin but the issue remains. It stopped working suddenly today, maybe there is a conflict with the theme? The php change?

    Best regards.

    #499089

    Zoi Ts
    Participant

    We found out that smart cod plugin conflicted with this button.
    But now there is an other issue, in the main menu, appearance, the theme file editor option has suddenly disappeared!
    How can we fix that please?

    Best regards.

    #499096

    Zoi Ts
    Participant

    Updated…we solved that issue too, it was a conflict with the white label option.

    Best regards.

    #499146

    Hung Pham
    Keymaster

    Hi Zoi TS,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    Regards,

Viewing 6 posts - 1 through 6 (of 6 total)

The topic ‘Add to cart on homepage doesn’t work suddenly’ is closed to new replies.