"Add to cart" problem on mobile device!!
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After pressing the “add to cart” button on a mobile device the “checkout” option swipes from right to left but at the same time, it also loads a random product, due to that the Checkout option is not visible!
Please tell how to fix this Serious issue on mobile devices.
Please, provide us a screenshot of this problem for better understanding.
Here is the link to a Screen Recording of the problem for better understanding.
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
I haven’t any plugin enable that are not related to your theme.
I am providing my WP admin access, please check and solve the issue.
Could you please also check how it works with our parent theme (not the child theme) and with default WordPress theme as well?
I have checked this all parent theme and default theme, It worked fine in both. Why this happens in the child theme??
Can it be fixed or not?
In Woodmart parent theme, this problem also occurs!!
What is the solution to this?
Here is a message which comes above the theme setting, can it be the cause of this problem?\
I have attached a screenshot of it, please check.
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But when we test your website with the parent theme it works correctly. Could you please switch to the parent theme and check again?
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