Home Forums WoodMart support forum "Add to cart" problem on mobile device!!

"Add to cart" problem on mobile device!!

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #40963

    Blaze
    Participant

    After pressing the “add to cart” button on a mobile device the “checkout” option swipes from right to left but at the same time, it also loads a random product, due to that the Checkout option is not visible!
    Please tell how to fix this Serious issue on mobile devices.

    #40979

    Artem Temos
    Keymaster

    Please, provide us a screenshot of this problem for better understanding.

    #41035

    Blaze
    Participant

    Here is the link to a Screen Recording of the problem for better understanding.

    #41069

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #41162

    Blaze
    Participant

    I haven’t any plugin enable that are not related to your theme.
    I am providing my WP admin access, please check and solve the issue.

    #41181

    Artem Temos
    Keymaster

    Could you please also check how it works with our parent theme (not the child theme) and with default WordPress theme as well?

    #41252

    Blaze
    Participant

    I have checked this all parent theme and default theme, It worked fine in both. Why this happens in the child theme??
    Can it be fixed or not?

    #41255

    Blaze
    Participant

    In Woodmart parent theme, this problem also occurs!!
    What is the solution to this?

    #41256

    Blaze
    Participant

    Here is a message which comes above the theme setting, can it be the cause of this problem?\
    I have attached a screenshot of it, please check.

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    #41286

    Artem Temos
    Keymaster

    But when we test your website with the parent theme it works correctly. Could you please switch to the parent theme and check again?

Viewing 10 posts - 1 through 10 (of 10 total)