“Add to Cart” Spinner Keeps Spinning After Product is Added
-
Hello Woodmart Support Team,
I’m facing an issue on my website using the Woodmart theme. When I click on the “Add to cart” button, the product is successfully added to the cart, but the problem is that the spinner keeps spinning on the button and doesn’t stop, as if the process is not completed.
I’ve attached a screenshot that illustrates the issue.
Could you please help me solve this?
I’m using the original version of the theme and haven’t modified any of its JavaScript files.
Thank you in advance for your support!
Attachments:
You must be
logged in to view attached files.
Hello,
Send access to the admin panel and confirm the permission for plugin deactivation and switching to the parent theme.
Kind Regards
Hi Luke how are you tody!!!!
Hello, sorry for the delay in replying. Here is the login information.
Hello,
Could you please disable the 2FA for a while? https://prnt.sc/kDvG_l3YhSIZ
Thank you in advance.
Kind Regards
The issue is in this https://prnt.sc/ZOwPI2CcIMLm plugin, check how it works without it.
Kind Regards
What is the problem specifically, so we can get rid of it!!!
Hello,
Currently, I cannot tell you exactly. May I enable the default WooCommerce Storefront theme on your end to check if it is our theme’s issue or not?
I await your response.
Kind Regards
Hi Woodmart team;
The Woodmart icons are not displayed, we disabled all uneccesary plugins and switch to Woodmart paarent, but the icons are always non displayed.
Hello,
Send me some screenshots of which icons are not shown: https://prnt.sc/k8sVVdHJx5aB , https://prnt.sc/FsI6MUWrZ5YW
Also, please update access to the admin panel – https://prnt.sc/QWtCL8Lt-MmE
Kind Regards
.
