add to cart very slow

hi admin how are you
hope you are good !

my add to cart is running vary slow its take more than 20 sec .
i installed the anther theme storefront the add to cart is fast means there is any problem in woodmart theme .

Hello,

Could you please disable all plugins that are not related to our theme and provide us your FTP access so we can check it?

Thank you in advance

hi admin

how are you
admin this is aws bitnami wordpress need key to open the website so i will email you the key and ip address

Hello,

We haven’t got any email from you yet. We need your WordPress dashboard access as well.

Kind Regards

can you give me the email i will sent you as soon as possible

the email i have is [email protected] its writen no replay so i need your email address to sent to the file key.

Send us a message

and add to cart more slow after minify the java script thought wp optimizer

please check the email i sent you already

Please, specify the username for this FTP key.

Also, we can’t even view your website and get the following error https://gyazo.com/33c0426afcb299d98678c4c3b8b675f9

now you can check the email i sent you again key and ip

Please, disable all external plugins and allow us to switch between themes to test with the default theme also.

actually after optimize the web its become more slow .
you can deactivate the plugin and check

We have deactivated all external plugins and now your website is much faster. The only problem left is that our CSS files are missed. That is because you have wrong URLs set in Settings -> General https://gyazo.com/3cfadbb3ad3699a7a0e2be756efa0be5
Probably, they are defined in your wp-config.php file. Note that they have to start with https:// instead of http://.

Kind Regards

its still takes 14 sec to add to cart ? why

You have activated all plugins again. Could you please keep them disabled and check the speed? Also, send us a screenshot where you see 14 seconds with our theme and what speed is with the default theme.

now i deacivate all plugin unrelated to theme now check please its taking 10 sec to add to cart other theme takes 2 sec to add to cart

i acivate the storefont theme now check add to cart how much taking time and compare with woodmart please if i can see means you can also see and you know there is delay of 10 sec and others theme dont have this delay so please solve the problem or replace add to cart code me is short and fast

It takes 2 seconds with our theme also. Here is a video https://gyazo.com/0ee7efae603360331f659715b4e2e782

its take time as compere to the woodmart theme website

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see this video please

https://we.tl/t-TTUPUjtoJl

this is the video link

i want to turn off ajax window add to cart
how to make is simple ??
if i didnt click ajax products in woocommerce setting than the page is refresh

Your AJAX response time depends on your server performance. Yes, it is slower than our demo so maybe you would better try some different hosting services like Cloudways for example.
But the problem is not with the theme since it works at approximately the same time as the default WordPress theme as well.

Add to cart window can be turned off in Theme Settings -> Shop -> Action after add to cart.

hi admin
can you check wp config file what happen because its broken i dont know how .

Hello,

We don’t see any problems with your website now and the wp config file seems to be correct. Could you please clarify the problem?

Kind Regards

its solve thanks but still i am not satisfy with cart really its slow i dont know why but it is

We recommend you test some other hosting servers and compare the add-to-cart speed. Read our Cloudways review with our theme and check our results with that provider https://space.xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021

hi admin !

after you add the nitro plugin there is some problem
when customer logout the website and click home page its shown automatically login and shown old page of order history sometime order not updating.

2 – when customer login from side bar its take two time login not only one means you have to login two time

Hello,

Sorry, but we haven’t added a nitro plugin to your website. If you have problems with the plugin you need to contact plugin developers for help since it is out of our theme support scope.

Kind Regards

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