add to whish list start from 2 even when it's empty

Hi
please see attachments – i don’t know how to solve that

Thanks Nissan

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Hello,

We can’t see your website at the moment to check the issue https://gyazo.com/ef740b296805b48ce473e92256290992

Regards

Hi
it’s should be OK now, please check again – https://www.t-p-y.co.il/

Nissan

any updates?

Hello,

I am checking the site and I see zero in all the icons, including Wishlist https://prnt.sc/s1ngfs

I have added one product and I see the number is correct https://prnt.sc/s1ngqd

The Wishlist displays the product correctly https://prnt.sc/s1ngvw

When I removed the product, it got zero.

What steps may reproduce the problem?

Best Regards

Hi
this is happening only on admin mode – when I’m login as admin

Thanks

Please, send us your FTP access so we can check what is wrong there.

see in Private Content

Please, specify your FTP host, username and password so we can connect.

find ftp in privet section.

i also have another open ticket can you help with it as well?

Thanks Nissan

It is the same data you sent in the previous message. We need your FTP host to be able to connect.

Hi
you can try reach via IP – 62.219.58.137
or ftp://ftp.t-p-y.co.il

please let me know if this is working for you

Nissan

Hi
have you done something to CSS? i have some design issues now with the website….

what can I do?

Nissan

We still can’t connect with this data https://gyazo.com/f2277993e202bbd826094ae2ddb12edd
And we didn’t touch your CSS.

try using site manager – see attached (port 21)

Attachments:

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The same error https://gyazo.com/222304284baea485b495a39cc3fdf486

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