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adding a product category

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #590344

    gezginyatak
    Participant

    Hi. After adding a product category to the menu, I was able to configure the HTML blocks and other settings from within the category. However, now when I add a new category, the HTML blocks and other settings options no longer appear. What could be causing this problem, and how can I fix it? The attached photos show the old and new states. Menu name: Mega electronics. I would appreciate your help.

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    #590347

    gezginyatak
    Participant

    I accidentally uploaded the wrong photo of the old category view that I want to use. I am re-uploading it.

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    #590511

    Hung Pham
    Keymaster

    Hi gezginyatak,

    Thanks for reaching to us.

    You need to resave the menu, after that additional options appear.

    https://monosnap.com/file/vHtKhfYkAKIoS0rA8KY1c1Wv0wOAof

    Kind Regards

    #590779

    gezginyatak
    Participant

    Re-save menu worked. thanks

    #590893

    Hung Pham
    Keymaster

    Hi gezginyatak,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,

    #590943

    gezginyatak
    Participant

    I gave 5 stars to customer support. I have one more support request. I would greatly appreciate it if you could assist with that as well.

    #591135

    Hung Pham
    Keymaster

    Hi gezginyatak,

    Yes, of course. We are always here to support you.

    Regards,

Viewing 7 posts - 1 through 7 (of 7 total)