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Adding a product through the single page product is not working

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  • #422982

    Karamalani
    Participant

    Hi
    Adding product through the single page product is not working I deactivated all plugins apart from the main plugins and the issue still exists and I activated the storefront them and it’s working fine.
    Thank you

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    #423047

    Hello,

    I have found that you have not deactivated the 3rd party plugins on the site.

    Please deactivate all the 3rd party plugins on the site and activate only theme-required plugins then check back the site.

    If still you will see the issue, please keep the 3rd party plugin deactivated and let me know, and I will check it further.

    Best Regards.

    #423086

    Karamalani
    Participant

    Hi
    I don’t know if you read my previous post
    I have wrote that “ I have deactivated all the 3D party plugins apart from the main ones and the issue still there” this website it’s live website I can’t deactivated the whole plugins and leave the website not fully functional until you reply to my post I don’t know myabe after few hours myabe a days . Please once you there deactivate them.
    Thank you

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    #423159

    Karamalani
    Participant

    Please check the video in the attachment section showing you that I have deactivated all plugins apart from the main plugins I have tested the website and the issue is still there. I have tried to add another add to cart button which is I think the woocommerce default button and it’s worked fine.

    #423161

    Karamalani
    Participant

    The video

    #423165

    Karamalani
    Participant

    I couldn’t upload it here so I used google drive
    please check the link down below

    https://drive.google.com/file/d/1mfsnEi5sjj74lU1GleAmpJLcLadPHkrI/view?usp=share_link

    #423471

    Artem Temos
    Keymaster

    Hello,

    Could you please try to disable AJAX add to cart in Theme Settings -> Single product and test how it works without this option? Let me know about the result.

    Thank you

    #423481

    Karamalani
    Participant

    Problem solved! Thank you so much Artem

    #423512

    Artem Temos
    Keymaster

    Great, you are welcome! Feel free to contact us if you have any further questions.

    Kind Regards

Viewing 9 posts - 1 through 9 (of 9 total)

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