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Adding same product twice in the cart

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  • #565318

    arven1
    Participant

    Hello,

    We are having issue when customer adds a product (1 product of course) to cart, that same product is added twice. This problem is present for at least a year from now but it start to cause issues in terms of sales. I’ve tested and used wordpress original theme where everything works normally.

    Please advise what to do.

    #565322

    arven1
    Participant

    I’m sharing you details to test. Feel free to check it since it is test store (you cannot brake anything since it will not be in use, only purpose is to resolve this issue).

    #565440

    Luke Nielsen
    Keymaster

    Hello,

    After disabling all 3rd party plugins, it started to work well: https://gyazo.com/19db0db92a3523b54c6d96288efce8c5

    Then when enabling plugins back, I found that the ” Woocommerce Product Disclaimer” plugin causes the issue, it affects our functionality and as a result, you have such an issue. So disable it for the proper work of the site.

    Kind Regards

    #565653

    arven1
    Participant

    Thanks a lot. This works like a charm.

    #565745

    Luke Nielsen
    Keymaster

    Hello,

    You are welcome! If you do not mind, can you please leave a 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot.

    Have a good day!

    Kind Regards

Viewing 5 posts - 1 through 5 (of 5 total)

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