Home Forums WoodMart support forum Adding to cart process not finishing when error message shown

Adding to cart process not finishing when error message shown

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #598389

    joelmellin
    Participant

    Hi,

    When we try to add more products to the cart than is in stock, a notification message is shown. But the process of adding to cart is never finishing, the indicator on the add to cart button is rotating continously.

    See video:
    https://www.awesomescreenshot.com/video/31666042?key=87d4a5dbb075e1aabad7347955edb289

    #598470

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #598680

    joelmellin
    Participant

    Hi!

    I have given you access to the staging site. The problem is still there after having deactivated all plugins.

Viewing 3 posts - 1 through 3 (of 3 total)