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Additional information module

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  • #711791

    fernando
    Participant

    Hi!

    I’m using the additional information modules in the single product layout editor.

    As you can see in the screenshots, I use several modules, but there are two at the right end with equivalent information (Serpentina principal and Serpentina auxiliar), with the same attributes (area, temperature and pressure). I choose the atributes in the same order in the editor, but they show in different order in the editor of the module and in the module itself inside of the Elementor Editor and in the live page.

    Can you help me or teach me to know how can and arrange those three attributes in the same order (I.E: Area, Temperature, Pressure)?

    Thanks

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    #711898

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Could you please try to use this plugin: https://wordpress.org/plugins/simple-custom-post-order/ it allows you to grag and drop and change the position of the Custom Post Types, Try to change the position from the backend under Products >> Attributes and check back again. Let me know the result.

    Best Regards,

    #712621

    fernando
    Participant

    HI, thanks. I’ve installed the plugin but can’t find the option to Sort the atributes order itself (I can sort the elements in every attribute, but I don’t know how to sort the appearance position of the attributes.

    Any Help?

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    #712799

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    You can check all and save changes, and then try to change the position from the backend under Products >> Attributes and check back again. Let me know the result.

    If the issue still persists, then please share the site WP Admin URL and Credentials under the private content area of this topic, so that I can check further and assist you accordingly.

    Best Regards,

    #713935

    fernando
    Participant

    Ok, Thanks.

    I tried enabling all the options and still didn’t work.

    The template it’s in Layouts (Esquemas) – Single page layout.

    If you can, please, check by yourself… I bring you the information in private.

    The order is not exactly important, but must be the same in Serpentina Principal and Serpentina Auxiliar (I.E.: Pressao, Area, Temperatura)

    Thanks again

    • This reply was modified 3 months, 1 week ago by fernando.
    #714001

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    This is the “turn it off and back on again” of Elementor issues. Sometimes the CSS file that controls the frontend layout gets stuck and doesn’t update with your changes.

    1. Go to WordPress Dashboard > Elementor > Tools.
    2. Click the Regenerate Files & Data button.
    3. Click Save Changes.
    4. Reload your frontend (press Ctrl + F5 or Cmd + Shift + R to force a hard refresh).

    Best Regards.

    #714021

    fernando
    Participant

    I did it but… What can I do now? Because nothing changes. Sorry for the question and thanks again.

    #714101

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    We apologize for the misunderstanding. After reviewing the situation in more detail, we would like to clarify that, unfortunately, our theme does not sort attributes based on the selection order in the Product Attributes element. The display order of attributes is determined by the settings configured for each individual product https://monosnap.ai/file/OMo4jvm8hZPMnjAobTINXP797nd9Wn.

    Best Regards.

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