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Additional informations on product loop

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  • #715010

    Fdesign
    Participant

    Hello, we’re developing an e-commerce site for a CD and vinyl store and need to add an information (“artista” attribute with the artist’s name) above the product name on the archive pages.

    We tried adding the “Additional Product Information” block to the looping layout, but this block only considers the “genere” attribute, ignoring all others (please see the attached screenshots).

    Of course, the products already have at least one “artist” attribute selected.

    Can you please help?

    Thank you.

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    #715049

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    #715073

    Fdesign
    Participant

    Ok, thank you.

    #715112

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Can you please share the page url where the product loop item is active on your site so i will further check on your site and give you a possible solution.

    Best Regards

    #715824

    Fdesign
    Participant

    Good morning, I apologize for the delay in responding.
    Looping is currently enabled for all products, but we’ve noticed that “BLACKPINK – DEADLINE” displays the artist name, while, for example, “Toto – Toto IV” does not.

    The loop layout is “Single product layout Vinyls”.

    Thank you.

    #715855

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have checked your site and the artist attribute term “Blackpink” is showing on the “BLACKPINK – DEADLINE” product.
    https://postimg.cc/YGWXR8pk

    Best Regards

    #715865

    Fdesign
    Participant

    Yes, that’s what we said… the problem is that on other products (for example “Toto”), the artist name doesn’t appears!

    #715885

    Fdesign
    Participant

    P.s.: same problem with “Product loop item layout” for archive pages, grids and carousels.

    #715886

    Fdesign
    Participant

    We found the “problem”: it must be checked the “visible on product page” option in the attributes section!
    Thank you for your attention.

    #715916

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    You’re Most Welcome!

    Feel free to write back anytime. If you need further assistance, we are always here to help you.

    If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme: https://tally.so/r/w4l54k

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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