Admin and website speed is slow

Hello, I installed the theme on a new site, but both the admin and the frontend are hard to load. The hosts say it’s not from them and they checked. We did not install any plugins other than those recommended by you. Please check the admin access data in private and cpanel. Many thanks!

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Strange, but we can’t access your website. Do you have any kind of restriction on your server? https://gyazo.com/610f37529ab9994c0dce4909200c2612

Kind Regards
XTemos Studio

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