Home Forums WoodMart support forum After add to cart

After add to cart

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #238687

    razvanli
    Participant

    Hello,

    On my website after I add a product in the cart, the Widget on the rights appear and that is working as expected, but without closing the widget with the cart, if I click anywhere else, it will redirect me to the homepage.
    An expected behavior was to not redirect me and keep me on the product page.

    #238706

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins deactivated leave the plugins deactivated for us to check and provide your site admin access to the private area.

    Best Regards

    #238710

    razvanli
    Participant

    Hello Thank you for getting back to me so fast.

    Please find in the Private area the credentials to connect.
    While connecting please also check the other ticket

    #238792

    Hello,

    I have added the product to the cart and closed the cart without a problem.

    As you can see no redirection: https://gyazo.com/adb9a6b4b04ef5bc8007aef56853b16e

    Please provide step by step instruction on how I can reproduce the issue.

    Best Regards

    #238795

    razvanli
    Participant

    Hello Elise,

    Issue is still there. Please check link for what I tried to reproduce.

    https://imgur.com/a/I5Hq4Bt

    From what I am testing:
    1. On Product page, Add to Cart
    2.Cart Widget left appears with the product/s
    3.With that open, click somewhere else(on the lightly blurred blacked area)

    Also, if you only mode the mouse around that area with that Cart opened, you will see in the left-low corner that there is a link there for the homepage.

    #238957

    Hello,

    Yes, I do that and it is ok https://gyazo.com/4205e36e712862f5e89ec7e530dde8e7

    Perhaps when you click somewhere you get to a link that is why it reloads.

    One time when I added to the cart and tried to close somewhere else I noticed it tried to reload, however, I tried several times again and could not reproduce it.

    Best Regards

    #238959

    razvanli
    Participant

    Apparently now it is ok for me as well. In multiple browsers.
    Until now, as you saw in the video, it was a URL there. Now it is not.

    I don’t like when this happens, but I am happy 🙂
    Thanks for your help

    #239003

    Ok, keep on watching. If you have any questions please feel free to contact us.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)