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after click on the cart the dispaly dessapear and become black

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #345128

    Pariscoiff
    Participant

    Hi everyone,
    Does smebody can help me please
    I’m using woodmart theme and the problem I have is that when I click on the cart the screen of my computer become black/desapear completly for 2-3 secondes before showing me what I have into the cart.
    here attached the print screen
    what it happens ? does someone encontre this kind of problem ?
    thanks !

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    #345135

    Pariscoiff
    Participant

    The print screen I attached show what I have after the screen re appear
    But for a little moment the about 3 secs we think that we had a virus attack or site is crushed.
    People will be afraid

    #345147

    Hello,

    First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :).

    Please provide the login details of the website to check it myself and help you out accordingly.

    Best Regards

    #345153

    Pariscoiff
    Participant

    try to click on the cart to check

    #345175

    Pariscoiff
    Participant

    https://pariscoiff.com/boutique/
    click please on the cart in the header from this page to see the problem

    #345303

    Hello,

    I have visited your website and the cart is working fine as it should.

    Screenshot for Clarification: https://gyazo.com/7345b49f1ce049966b8a4431e2dbde06

    Best Regards

    #345342

    Pariscoiff
    Participant

    Hi,
    Have you tried to click on the button of the cart in the header ?
    It’s there the problem
    When you click on the cart in the header the screen disappears for several seconds
    Could you please check it again

    thanks

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    #345363

    Hello,

    The issue doesn’t appear on my end. Please clear cache and check back.

    Could you please provide a video of the issue to check it myself and help you out accordingly.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)