After click update product new image disappeared

On product page while adding new product gallery image click on update all images new images disappear it shows only old images not the new one added

Note: tried troubleshooting still not working

Attachments:

You must be logged in to view attached files.

the above issue on specific product only which is – https://sleephappy.co.th/product/atlantis/

Rest other working fine

Hello,

Could you please check how it works with the default wordpress theme just to check whether the issue is with our theme or not.

Best Regards

Its working with other default theme

Hello,

Please try re-creating the product then check back after clearing the cache.

Best Regards

Creating new product working fine but on that specific product it says Product updated. but later that new image disappear why such kind bug why you can’t debug that you are the owner on theme

Hello,

It seems that the previous product is not saved correctly that’s why you are seeing this issue.

If it is a theme issue then it should occur on the new product as well.

Best Regards

So what is the solution for that how can we fix for that product page?

Hello,

You have to recreate the product then it will work.

Best Regards

Ok

Hello,

You are Most Welcome.

Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

Have a wonderful day.

Topic Closed.
Best Regards.

[Author]

Posts