Home Forums WoodMart support forum After elementor update woodmart theme singel product layout its not working

After elementor update woodmart theme singel product layout its not working

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #553529

    gopal78233
    Participant

    After update of elementar or woodmart theme
    The layout option of single product page its not working.
    Before the elemental 19 point update it’s working fine.
    After the latest version it’s not working

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    #553745

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please disable any plugins that are not directly related to our website’s theme and provide us with your admin and FTP access details. We will log in to your account and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #553746

    gopal78233
    Participant

    Thank you for your response, i will send tha admin details

    #553759

    Artem Temos
    Keymaster

    Please update the theme to the latest version, switch to the parent theme, and temporarily turn off all plugins not related to our theme.

    #553764

    gopal78233
    Participant

    Yes i do but not working , and theme ar updated
    You check by login admin

    #553766

    gopal78233
    Participant

    I shared both of screenshot.
    Before and after

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    #553786

    Artem Temos
    Keymaster

    As we can see, the theme is still outdated and all plugins are still activated.

    #553787

    gopal78233
    Participant

    Yes i updated now all deactivate all plugin.
    Please sholve my issu

    #553845

    Artem Temos
    Keymaster

    You need to disable this option in Theme Settings -> Performance to fix this issue https://prnt.sc/P1yU8nIboj8x

Viewing 9 posts - 1 through 9 (of 9 total)