Home › Forums › WoodMart support forum › After installing the Woodmart theme, I am unable to access the homepage and menu

After installing the Woodmart theme, I am unable to access the homepage and menu

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • December 5, 2025 at 4:34 am #699359

    ha21cn
    Participant

    I installed your Woodmart theme on a new website, but for some reason I can’t access the homepage or open the menu options. Whenever I click on the menu or home page, it shows a 502 error. Strangely, I don’t have any of these problems when I use the default WordPress theme.
    When using the Woodmart theme, any front-end editing or product viewing results in a 502 error, but most functions work normally in the admin backend.

    December 5, 2025 at 3:29 pm #699480

    Artem Temos
    Keymaster

    Hello,

    Could you please send us your FTP access so we can troubleshoot this issue on your website?

    Kind Regards

    December 5, 2025 at 9:30 pm #699560

    ha21cn
    Participant

    I have given you the FTP information, please check it.

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)