After search page looks weird

After I search for a product on website – page starts to look weird. On desktop it becomes small on left corner it says:
The site is experiencing tehnical difficulties.

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This is the one way it happens after search. But offten after search it shows error 500.

Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

When I disable all WPML plugins it works ok but in your theme Woodmart it says:
WPML Officially Certified (not included)

Hello,

Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?

Regards

Ok. But when I switch back to Woodmart would it have the same settings I set (colors, customization…)?

Hello,

The problem may occur when you switch between themes in Appearance -> Themes is that widgets may lose their positions. It is a WordPress behavior and we are not able to fix this in our theme scope. Now, you need to go to Appearance -> Widgets and move all widgets to appropriate positions.
As a workaround, you can backup your widgets configurations using this plugin https://wordpress.org/plugins/widget-importer-exporter/

Regards

Please test template change on developer version not live one.
I’m sending you info. in private.

When I changed the template, search worked fine.

This account has no admin privileges. We can’t do anything.

It’s fixed now.

We don’t see the problem now https://gyazo.com/2087ad5006492024d3a50967c8724f85

Hm. I added back filters on left as they are on original site and is not working again.

Try to type:
shr ana
into search field and then CLICK on search button

We tried this as well and didn’t notice any errors.

Please see the video – we get weird look of results or error 500:
https://drive.google.com/file/d/1h7PoVbzKXQ0EQhc4vikmz0moNKOWB6ys/view?usp=sharing

Here is a video how it works for us https://gyazo.com/46352d7453db24cb4d3798bcea5690ad

You didn’t click on search icon.

I did https://gyazo.com/1604d91e70c957f2a71cf82de9286f6c

Ok, how should we solve this?
My friend tried the same search and error 500 occured.

Hi,

500 Internal Error is a generic error and says about some issue on the server and can be caused by different things. Anyway, to understand its nature you need to see your server error logs or enable PHP error display on the website. If you can’t do this, you need to contact your hosting provider for help in this question. Here is an article that may help you understand the error better http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

Regards

[30-Sep-2019 12:39:29 UTC] PHP Fatal error: Allowed memory
size of
134217728 bytes exhausted (tried to allocate 2097152 bytes)
in
/home/artpe/
eliteiplrf.com/wp-includes/functions.php on line 560
[30-Sep-2019 12:40:02 UTC] PHP Fatal error: Allowed memory
size of
134217728 bytes exhausted (tried to allocate 2097152 bytes)
in
/home/artpe/
eliteiplrf.com/wp-includes/functions.php on line 560
[30-Sep-2019 12:40:07 UTC] PHP Fatal error: Allowed memory
size of
134217728 bytes exhausted (tried to allocate 593920 bytes) in
/home/artpe/
eliteiplrf.com/wp-includes/functions.php on line 560

Hello,

This error says that you don’t have enough memory on your server and it is a very common WordPress problem. Luckily, there is a very quick way to solve this by increasing the PHP memory limit on your server. We suggest you to contact your hosting company for help in this question. Here is an article about this error that should help you https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/

Regards

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