after update carousels (banner, product, brand all of them) broken

they are not working properly even on web version of website. They are too bad at mobile versions.
this happened after update.
i have tried with your standart carousel templates, also they are broken. images getting to big on mobile version. also splits an image to 3 part, and while using carousel it navigates between these 1/3 part of huge image.

this problem is on all carousels.
banner carousels, product carousels and brand carousels

another problem is, they seems ok while preview on editing home page. but when you update your homepage, clear cache and check it a on a new incognito tab, you can see it as broken.

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Hello,

Please, disable all plugins that are not related to our theme. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder

Thank you in advance

I have critical plugins like Dokan, which make website multivendor. I cannot disable them. Site is live, orders are coming, this may crush total system so please login and checkit by yourself. I have already writen password on earlier message

In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.

Kind Regards

ok i am disableing all plugins, login in 5 minutes please

We still see that optimization plugins enabled on your website. Please, disable them temporarily.

yes, thanks to you website totally broken, i am in recovery mode

https://www.martenzo.com/wp-login.php?action=enter_recovery_mode&rm_token=QVn7LRzxGjR5MokXuShmr4&rm_key=MBitNDps2Dtg9bvpDUWJXO

login from this link

It looks like there is a PHP error on your website. You need to check your server error logs to see what is this error caused by.

Dokan and Dokan Pro cannot be deactivated because it causes fatal error. i told it before.
only these two is activated, extra you requested.
please check it now again. it ready for you to check it

It seems to be working correctly now https://gyazo.com/60a38e38e94deedde76aef0ce82c0bd2

new version conflicts with litespeed cache plugin.
i am usinging caching properties of litespeed server and litespeed plugin.

in new version, what changed related with caching?

https://xtemos.com/forums/topic/hello-i-have-a-problem-with-the-product-page-after-the-last-update/

same here, all people suffering from cache problem. what is your solution? we cannot cancel the cache

Try to disable lazy loading that comes with this plugin and use our theme’s lazy loading option instead.

your advice didn’t worked.
the thing which i don’t understand is, why this only happening carousels?
sorry but i really need to use litespeed. your update made my day very bad.

Hello,

It works and we don’t see the problem with carousels on your website now https://gyazo.com/730123245c64a7ed01afa493486abc32

Kind Regards

yes because litespeed is deactivated

if you want to see, i can enable it

Options are like that. i have enabled litespeed
please now check it from both desktop and mobile

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if you see it i will disable litespeed again because i don’t want to serve our customers like that!

Please, enable it again so we can check this problem.

i have enabled it. please check it now
check all homepage, espacially below.
check it please from both desktop and mobile

It works correctly now
https://gyazo.com/fa248f681a2bac1705fc30d5ee02a65b
https://gyazo.com/1c9ae37ff4700763e11c12b3febcec0d

no it is not working correctly!
open in incognito window

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i am tired to show you that it is not working correctly!

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IF YOU SAW I WILL DISABLE THAT CACHE PLUGIN!

I sent you screenshots from the incognito window. So either you have a cache in your browser or you disable this plugin again when I tested last time.

plugin is active now. incognito mode don’t keep any cache.
so please check it now again you should see it

Here are screenshots from Safari and Chrome incognito tabs

https://gyazo.com/27bb7aafc9bdd8062994697cc55474c8
https://gyazo.com/8858155dc99ee6d347e215e7a251d0b6

sir, i have used a new brower which not used before, brand new browser, and it is same.
i requested from my friend to test it, it same, totally broken on mobile! i cannot understand why you don’t see it.
OMG it is crazy, brain burner.
can you explain why it is seen different in our laptops and mobile phone?!!

evet litespeed have clear cache option, when i clear it, it will be cleared globally. it should be same for you and for me!

I just tested with my phone (I didn’t visit your website using my iPhone before) and the result is the same. Here is a screenshot https://gyazo.com/87768294318609b824bd775d4753d67f
Maybe we are looking at different websites?

i hope it is not related with cloudflare. thanks for your effort

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