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After Update Product Tabs do not work correctly

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  • #361422

    maggiwein
    Participant

    Hi,

    After updating the Theme our Product Tabs are no longer shown correctly.
    We have a child theme and the normal theme. The child theme is active. Also we use the Custom Product Tabs for WooCommerce.

    Until now everything was running smoothly now its looking like this (see attached image).

    The tabs are not longer under the product image (horizontally), they are displayed vertically in
    – this
    – kind
    – of
    – style

    Which we do not appreciate as much as the old style.

    Could you help us out there?

    Thank you in advance,

    Patrick

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    #361540

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #361729

    maggiwein
    Participant

    We have deactivated all plugins (not relevant to our site, excluding back up and some caching plugins).

    We have used the Custom Product Tabs for WooCommerce – Plugin for all our previous Product Tabs, which is now deactivated also. So there are no more Tabs now.

    You should be able to access it now (See extra information).

    #361746

    Artem Temos
    Keymaster

    Please, enable your product tabs now but keep the cache plugin turned off so we can see the problem.

    Thank you in advance.

    #361756

    maggiwein
    Participant

    Ok i have done so! Custom Product Tabs is on. Cache and Jetpack is off.

    #361927

    Artem Temos
    Keymaster

    You have overridden the following file in the child theme woocommerce/single-product/tabs/tabs.php
    Try to delete it or get the updated version from the parent theme to fix this problem.

    #362183

    maggiwein
    Participant

    I created a new child theme from the updated parent theme. Now it seems to work properly! Thanks!

    #362239

    Artem Temos
    Keymaster

    Great, you are welcome!

Viewing 8 posts - 1 through 8 (of 8 total)

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