After update the image size on product category changed – can’t find solution
-
Hello,
the product category element has changed after an update:- Please advise on how to fix that, thank you.
Kind regards
Thomas
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder
Thank you in advance
You can investigate on a staging website. When you found a solution, please let me know how to replicate that fix on the live site.
Could you please temporarily disable all plugins that are not related to our theme and switch to the parent theme?
It seems to be working correctly now. Please, test it from your end.
Kind Regards
Thanks, what was the conflict and how do I fix it on the live site?
Hello, you fixed the problem on the staging site. Would you please tell me the solution, so that I can implement the fix on the live site?
Hello,
It looks like the problem is caused either by some of the installed plugins or customizations made in the child theme. We didn’t fix it on your staging website but the problem disappeared after you disabled all plugins and child theme.
Kind Regards
Sorry, but on live the problem persits even when all other pülugins are disabled. I deactivated all plugins on the live site and the images are still too small!
OK, we are glad that you sorted it out! Feel free to contact us if you have any further questions.
The topic ‘After update the image size on product category changed – can’t find solution’ is closed to new replies.