Home Forums WoodMart support forum After update to v6.1 the "Add to Cart" widget stopped working

After update to v6.1 the "Add to Cart" widget stopped working

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #308573

    tastimax
    Participant

    Hi, we have performed an automated update of the theme to version 6.1, after which the “Add to Cart” widget stopped working.

    Before update, after adding to cart, the side widget was appearing:
    https://imgur.com/4kSAeft

    After update, only an upper bar appears:
    https://imgur.com/ufkAlZq

    regardless of the option selected in the theme admin:
    https://imgur.com/iS0uApv

    What happened and how to make it work properly?

    Thanks

    #308650

    Hello,

    Please restore the site from the backup and provide the site admin access I will try to update and check.

    Best Regards

    #308678

    tastimax
    Participant

    Hi,

    #308741

    Hello,

    Please deactivate all the plugins not related to the theme, switch the parent theme, and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #308883

    tastimax
    Participant

    None of the suggested steps resolved the issue, the problem has NOT gone

    #309006

    tastimax
    Participant

    !!! ARE YOU DEACTIVATING PLUGINS ON OUR LIVE SITE NOW????

    #309007

    tastimax
    Participant

    IT’S A LIVE SITE AND IT’S WORKING TIME!!! GET EVERYTHING BACK AND REPLY ASAP!!!

    #309016

    Hello,

    We do not do anything on your site now, I checked all the middle of the night.

    Please check how it works now: https://monosnap.com/file/07HSzmZSHbpaKPjW4FJrKPSiYgpQFW

    Now I cannot enter your site. Please check and advise if any problems.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)