Home Forums WoodMart support forum After updating the theme, the mobile menu does not work

After updating the theme, the mobile menu does not work

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  • #144510

    nik6ot
    Participant

    Hello! Updated the WOODMART theme and now the mobile menu has stopped working! The settings are all the same. Help me to understand 🙂

    And the second question is within the framework of this ticket.
    Also, after the update, the display is broken
    in the upper right part of the menu (Login / Register, Wishlist)
    How to fix it?

    #144522

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #144531

    nik6ot
    Participant

    Sure.
    I turned it off.
    Give it a try.

    #144556

    Artem Temos
    Keymaster

    You have some unclosed <small> tag somewhere in your footer widgets or copyrights. Please, check them carefully.

    #144572

    nik6ot
    Participant

    Because of this, the mobile menu does not work?

    But I do not understand the code. Where to look for this tag?

    #144665

    Artem Temos
    Keymaster

    Check copyrights area in Theme Settings -> Footer and footer widgets in Appearance -> Widgets. Seems that some HTML tag is opened but not closed. Or try to remove it completely.

    #144674

    nik6ot
    Participant

    Do you mean that?

    Attachments:
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    #144690

    Artem Temos
    Keymaster

    Yes, the code seems to be incorrect there.

    #144779

    nik6ot
    Participant

    I do not see that this code is related to the problem of the mobile menu. After updating the theme, the menu on my mobile device does not work. You can pick up and access my site from your mobile phone

    The second problem is related to the display of some elements of the site. Look at the picture.

    Attachments:
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    #144800

    Artem Temos
    Keymaster

    Could you please temporarily disable external plugins and switch to the parent theme as well?

    #144811

    nik6ot
    Participant

    Switch to parent theme.

    #144813

    Artem Temos
    Keymaster

    So now it is working well. Please, check.

    #144859

    nik6ot
    Participant

    Thanks for the support!
    Everything works in the parent theme, does not work in the child.
    Tell me what you need to do so that in the child theme everything looks the same as the parent

    #144905

    Artem Temos
    Keymaster

    It means that you have some custom code in the child theme from the previous version. You need to redo your customization and take the code from our latest version.

    #144918

    nik6ot
    Participant

    Arеtem! I need instructions on how to do this. Send me her please.
    I do not understand codes

    #144931

    Artem Temos
    Keymaster

    In this case, just use parent theme and remove the child theme. By default, our child theme is empty and the code you have there is added and developed by you or your developer. We are not able to provide instruction on how to fix the code developed by you.

    #145029

    nik6ot
    Participant

    Artem,

    Well, in your topic there is the same opportunity to work with a child theme. So I want to take this opportunity.
    The fact is that I use a child theme so that my achievements are not lost with various plugin updates. I would not want to abandon the use of a children’s theme.
    If there is no instruction, just tell me where to copy the code of the updated parent theme and where to paste it into the child theme. I need a standard theme code, I do not make any improvements to the code

    #145092

    Artem Temos
    Keymaster

    You don’t need to copy anything, by default the child theme is empty. If you don’t need to do any customization, just restore the child theme original files from the package downloaded from ThemeForest.

    #145124

    nik6ot
    Participant

    Artem,
    Thank you so much! Now I understand you 🙂

    #145138

    Artem Temos
    Keymaster

    You are welcome!

Viewing 20 posts - 1 through 20 (of 20 total)

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