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After upgrade row is no longer full width
- This topic has 10 replies, 3 voices, and was last updated 5 years, 4 months ago by Elise Noromit.
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August 17, 2019 at 1:14 pm #138868
twgerberParticipantI tried playing with the row layout in wp bakery builder and no luck. It was full width before the theme update.
Any ideas?
It’s the two green rows on this page – Probiotic for Dogs and Cats.
August 17, 2019 at 3:22 pm #138878
Elise NoromitMemberHello,
Starting from now, these plugins are no longer required: Redux Framework, CMB2, please delete them. Please take into consideration these tips https://xtemos.com/docs/woodmart/faq-guides/3-x-4-0-migration-guide/.
If the problem remains, deactivate the plugins not related to the theme and provide the site admin access to the private area.
Best Regards
August 17, 2019 at 3:30 pm #138880
twgerberParticipantI did follow those instructions already.
It’s not realistic to uninstall/deactivate all plugins.
I will get you login details.
August 17, 2019 at 6:14 pm #138896
Elise NoromitMemberHello,
Now if you set a row full-width, it works https://gyazo.com/a81f863d3dea0407ee39c1064482ed1e
Please clarify how can we reproduce the problem.
Best Regards
August 18, 2019 at 4:50 pm #139038
twgerberParticipantI am submitting you access so you can research.
Note that Gutenberg default editor is no longer appearing after the upgrade.
Please also see homepage for full width row issue.
August 19, 2019 at 6:42 am #139108
Bogdan DonovanKeymasterHi,
Our previous update has no made any changes related to the Visual Composer or Gutenberg options. We have checked your site and didn’t found any issues with the full-width row. Please check the screenshot (https://prnt.sc/ough34).
Gutenberg button is shown on your site also (https://prnt.sc/oughfy) and looks like Gutenberg backend editor is working normally (https://prnt.sc/ougfff).
If the issue that you described has appeared again, please, describe it in a bit more details and attach some screenshots.
Regards
August 19, 2019 at 11:29 am #139186
twgerberParticipantIt appears the Gutenberg editing options is a browser issue because if I go Incognito then the edit functions work fine.
However I still see an issue with the full width when viewing in Incognito.
See attachment.
Attachments:
You must be logged in to view attached files.August 19, 2019 at 11:53 am #139192
twgerberParticipantActually Gutenberg is still not fully working.
I was able to update the page “Vital Planet Home of…” page and add a few blocks. After saving the draft I can no longer add any blocks.
blocks.js?ver=2.0.7:13805 Uncaught (in promise) TypeError: advgb_blocks_vars.blocks.active_blocks.indexOf is not a function
at blocks.js?ver=2.0.7:13805Not sure if this error is realted.
This is the only site using this theme I have and it’s the only one experiencing any Gutenberg issues.
August 19, 2019 at 2:29 pm #139253
Elise NoromitMemberHello,
Please deactivate all the plugins not related to the theme, clean the browser cache, check the issue in the other browsers.
Best Regards
August 19, 2019 at 3:11 pm #139269
twgerberParticipantSorry can’t do that on a production system. I’ll have to take time to set up a stage and try it I suppose.
August 19, 2019 at 8:09 pm #139299
Elise NoromitMemberHello,
Please let us know when you are ready with the staging platform to check.
Best Regards
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