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Again trouble with selections!

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  • Author
    Posts
  • #358199

    Obviousmedia
    Participant

    Hi,

    Unfortunately there is again a problem with the selection in the shop. Just like the last time I select a Brand then the results are showing but then I select another category then all the results are gone!

    My customer gets annoyed and so am I. I am developing another store for him in Woodmart, but if this theme is unstable then I need to use another theme for now and other stores.

    I already deactivated and activated the theme and updatet all the plugins and theme, but the problem is not solved.

    Please help soon.

    Thanks.

    #358230

    Artem Temos
    Keymaster

    Hello,

    We just tested this on your website and it works correctly for us. Here is a short video https://gyazo.com/ed8dc73782e02cc2c7391a31d8c3acf2

    Kind Regards

    #358265

    Obviousmedia
    Participant

    Hi,

    Please select a brand and them a year of manufacture or model or select material or select seat/sofa type. All the combinations don’t work!!

    Hope to hear from you soon.

    #358271

    Artem Temos
    Keymaster

    Please, disable all plugins temporarily so we can check what is wrong.

    #358285

    Obviousmedia
    Participant

    Hi,

    I disabled all the plugins excluded Elementor + Elementor Pro. You are allowed to disabled also these plugins if necessary.

    #358287

    Artem Temos
    Keymaster

    Please, send us your FTP access as well.

    #358304

    Obviousmedia
    Participant

    See private

    #358403

    Artem Temos
    Keymaster

    We have cleared WooCommerce transients wc_layered_nav_counts_ and now it seems to work correctly. Please, check how it works from your side.

    #358479

    Obviousmedia
    Participant

    Hi Artem,

    Yes problem solved. Thanks!

    #358593

    Artem Temos
    Keymaster

    Great, you are welcome!

Viewing 10 posts - 1 through 10 (of 10 total)

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