Ajax “Add to Cart”

Hi there,

Our website already activate the ajax “add to cart” option.
We have a product that is a custom product type that combine 2 products at the same time to display it in one page. The ajax action didn’t work, it’s refresh the page and show notification instead.
But if we go to each individual product, it’s working fine.

The product link example :
https://staging2.legadjo.com/produit-de-rasage-homme/djo-le-paquet-coffret-tondeuse-homme/

It is include these 2 products inside, ajax is working in these pages :
https://staging2.legadjo.com/produit-de-rasage-homme/djo-le-paquet-uniquement/
https://staging2.legadjo.com/produit-de-rasage-homme/djo-le-paquet-and-rendez-vous-fraicheur/

Does it need to trigger something to activate the ajax?
Thank you.

Hello,

The site you provided is not workable. Please provide a workable site.

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

Hello,

Have you solved the issue?

Best Regard

Hello Elise,

As of the moment I have not fixed the issue. It seems this issue only appears when the “Add to Cart” button in single product pages are clicked. Clicking the “Add to Cart” icon button in the shop page works properly. I’m currently enlisting the help of a wordpress developer to fix the issue. I may still need your help if he can’t fix it either.

All the best,
Marvin

Hello,

Did you try to check without plugins not related to the theme?

Try to deactivate the child theme if you use the parent one and check if you have updated WoodCore plugin.

If you have any questions please feel free to contact us.

Best Regards

[Author]

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