Home Forums Basel support forum Ajax Add to cart not working

Ajax Add to cart not working

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #127591

    brandcatmedia
    Participant

    Hello,

    After recent update of theme has created issues with Theme options & Add to cart .
    1) When I click on Theme option’s “Save Changes” button it gives error (kindly refer screenshot).
    2) At products page when we click on Add Product button, the embedded ajax loader keeps spinning & also Ajax Cart also does not show any added products.
    Kindly help us asap.
    Thank you

    Attachments:
    You must be logged in to view attached files.
    #127650

    Hello,

    Add the following code to the child theme as it is shown on the screenshot http://prntscr.com/nsboyz

    wp_enqueue_script( 'basel-waypoint', 'https://cdnjs.cloudflare.com/ajax/libs/waypoints/2.0.2/waypoints.min.js', array( 'jquery' ), basel_get_theme_info( 'Version' ), true );

    We shall fix it in our nearest update which is to be released next week.
    Best Regards

    #127695

    brandcatmedia
    Participant

    Hello,
    As per your instructions, we have added that code to the functions.php but it still not working.
    It shows us newly added products to the cart but cart shows empty. Kindly refer attached screenshots. Please revert back asap, because our client is loosing business for these 3 weekend days.
    Thank you

    Attachments:
    You must be logged in to view attached files.
    #127704

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)