AJAX add to cart problem on single product page

when i go to single product page and click on add to cart button, product doesn’t add in cart. and when reload the page then cart updates. but on other pages it looks okay.

Hello,

Our AJAX add-to-cart option doesn’t work with plugins that add extra fields to the form. This information is mentioned in the option’s description and we are not able to do anything with that https://gyazo.com/1b7b29006ec27fac0d2257d404517afb

Note that other themes will not work with this plugin if they have AJAX add to cart. You can make it work only by disabling the AJAX option no matter which theme you use.

Kind Regards

I’m not using any extra plugin.

Hello,

We found the reason for the add-to-cart problem. It is caused by this plugin https://gyazo.com/ec39f7cdcef1758af850aede7a2da7a1
It seems to be installed by your hosting provider and creates some kind of custom redirect after adding a product to the cart. By doing this, it breaks the AJAX request. Please, contact your hosting provider for help on this matter.

Kind Regards

[Author]

Posts