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Ajax cart

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  • #56381

    VIVI
    Participant

    Hi
    I have counter that if I use the quickview add to cart ,it loading slowly and the cart is not refresh,customer don’t know if the product is add success or not and will click one more time.
    diyand if I want to delete product on ajax cart ,sometime will loading so slow and not delete the product ,need go to cart page and delete it.

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    #56394

    Hello,

    Please advise what counter do you use? Is it WP bakery chart element or counter for sales product? If you use the additional plugin for that, deactivate and check the issue.

    Best Regards

    #56428

    VIVI
    Participant

    Hi
    I’m using the ajax cart build in on the theme , and I try to use the add to cart on the quick view, but the cart not refreshing, and can’t delete it,just loading, need to direct on the cart page.
    You may try on my website.

    #56432

    Eric Watson
    Participant

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #56451

    VIVI
    Participant

    this is the admin access info

    #56459

    Hello,

    Please check your credentials we cannot login.

    Best Regards

    #56477

    VIVI
    Participant

    Hi
    please try it again

    #56482

    Eric Watson
    Participant

    Please, provide us your FTP access also.

    Thank you in advance.

    #56483

    VIVI
    Participant

    Hi
    this is the ftp account

    #56493

    Hello,

    We just have disabled all the plugins not related to the theme and issue has been fixed.

    https://drive.google.com/file/d/18ZhAgrs35H-3fpwL-TBuriX4EdVdpKmm/view?usp=sharing

    Best Regards

Viewing 10 posts - 1 through 10 (of 10 total)