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Ajax Icon keeps rotating on checkout page

Viewing 6 posts - 1 through 6 (of 6 total)
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  • March 1, 2019 at 5:43 am #110347

    seerat
    Participant

    https://snag.gy/zHBlCx.jpg

    Please check above screenshot. Sometimes the icons keep revolving and nothing happens and the page doesn’t become active and go to the next step. This last time, it happened on Firefox.Win10.

    At the moment, all unrelated plugins are inactive. And I still see this happening..One of our website visitors/notified me of this issue.

    March 1, 2019 at 7:28 am #110356

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?

    Regards

    March 1, 2019 at 2:06 pm #110459

    seerat
    Participant

    Because this is a live site, I’m not able to do this right now. I’ll try it tomorrow. For now can you tell me how to disable AJAX from this page and only function normally, mainly cart and checkout pages?

    March 1, 2019 at 2:19 pm #110461

    Artem Temos
    Keymaster

    AJAX for that pages comes with WooCommerce plugin and there is no option to disable it from there.

    March 1, 2019 at 6:26 pm #110504

    seerat
    Participant

    Is there a possibility that wp-rocket is messing with this functionality or if cache is not being rendered properly?

    March 1, 2019 at 7:32 pm #110516

    Artem Temos
    Keymaster

    Try to disable that plugin and compare how it works to understand this.

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Viewing 6 posts - 1 through 6 (of 6 total)