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AJAX import error.

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  • #457207

    CC
    Participant

    Hello, I have tried to import the template: Handmade, and it gives me this error
    AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.
    I deactivated all the plugins except worrcommerce, the core woodmart and elements

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    #457241

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Best Regards

    #457401

    CC
    Participant

    You misunderstood me, I really don’t have a problem with updating the theme. It is downloading a pre-made layout. But that’s it, the problem was that PHP Max Input Vars: 5100 Minimum required value 10000,
    Thanks

    #457452

    Artem Temos
    Keymaster

    Hello,

    Please, provide us with your admin access so we can check why the AJAX import doesn’t work for you.

    Kind Regards

    #457460

    CC
    Participant

    Apparently I still don’t express myself well in their language. In principle it is already resolved, I was able to import the design after we increased the PHP Max Input Vars: 10000 on the server.

    However, I am liking the theme, so I will buy it for another project and I will see that it imports correctly.

    Thank you

    #457464

    Artem Temos
    Keymaster

    Great, we are glad to hear that! And sorry for the misunderstanding. Feel free to contact us if you have any further questions.

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)

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