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AJAX import error

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  • Author
    Posts
  • #507596

    mazwis
    Participant

    Fresh install, failure to import demo

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    #507604

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    We just checked the import mechanism and see that your server returns a timeout error. That is why the import can’t be completed. You need to contact your hosting provider and ask to increase the timeout limit in order to fix the import function https://gyazo.com/0cce6fa5e42c67af40c74c1432c3aa3a

    Kind Regards

    #508237

    mazwis
    Participant

    Increased, can you please check now?

    #508258

    mazwis
    Participant

    All good already

    #508395

    Artem Temos
    Keymaster

    So have you sorted it out? Let me know if you have any remaining questions on this matter.

Viewing 5 posts - 1 through 5 (of 5 total)