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AJAX import error. Try to disable all external plugins and run the import again.
- This topic has 16 replies, 3 voices, and was last updated 2 years, 3 months ago by Artem Temos.
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AuthorPosts
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July 17, 2022 at 10:48 pm #391583
luisptParticipantI get this message every time i try to import dummy content.
Tried to deactivate every plugin but still no luck!
July 18, 2022 at 12:56 am #391592
luisptParticipantI am trying to install “Electronics” dummy demo
July 18, 2022 at 1:03 am #391594
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
When I try enter your site I see this error:
Missing translationId: fallback.app_error.title for language: ${ languageCode } Missing translationId: fallback.app_error.sessione_expired for language: ${ languageCode }
Please provide the new WordPress installation access and advise which builder you prefer we will help to install and upload correctly.
Best Regards
July 18, 2022 at 1:07 am #391595
luisptParticipantHi Builder would be Elementor.
I sent you the access in the last message
July 18, 2022 at 2:42 am #391604
Elise NoromitMemberHello,
Unfortunately, I cannot log in that is why I asked for access: https://gyazo.com/1c3b8bf384f7dd98f86ab82fb26fcf63
Please provide the valid access to the net WordPress installation.
Best Regards
July 18, 2022 at 3:57 am #391614
luisptParticipantPlease try now.
Thank you
July 18, 2022 at 4:36 am #391619
luisptParticipantThis link
July 18, 2022 at 9:15 am #391637
Artem TemosKeymasterHello,
Please, send us your FTP access because we still can’t reach your cPanel. We need to check error logs and debug this issue.
Kind Regards
July 18, 2022 at 11:38 am #391706
luisptParticipanthere
July 18, 2022 at 1:22 pm #391743
luisptParticipantAbout the language do you think i will be able to translate the theme menus with some plugin like loco translate?
July 18, 2022 at 3:02 pm #391781
Artem TemosKeymasterYou can change your menu texts via Appearance -> Menus. If you want to create a multilanguage website you need to use WPML.
Please, send us your FTP access and not the cPanel only.
Kind Regards
July 18, 2022 at 3:19 pm #391788
luisptParticipantPlease check
July 18, 2022 at 3:35 pm #391800
Artem TemosKeymasterWe see some PHP deprecated errors on your website that may cause this problem. Note that errors exist even if our theme and related plugins are turned off https://gyazo.com/598e2d3ee239fefb76494667fa6a23e1
Please, resolve this issue first and then we will try to run the import for you again.
Most likely, they are caused by your hosting server. Consult with your provider for help.Kind Regards
July 18, 2022 at 4:21 pm #391816
luisptParticipantIt’s done now
July 18, 2022 at 4:30 pm #391823
Artem TemosKeymasterThere are still a lot of errors when the debug mode is enabled https://gyazo.com/75d5d73df6c2825d406e76d61d01cb7a
Kind Regards
July 18, 2022 at 4:47 pm #391847
luisptParticipantSorry, i had php 8.1 and not 7.4 like it should.
Anyway i tried again and still can’t get around the error: AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.
Please try to install .
July 18, 2022 at 5:42 pm #391858
Artem TemosKeymasterWe have fixed the error and imported the dummy content for you. The only problem is that all menu items were imported multiple times. So you just need to open Appearance -> Menus and clean them from unnecessary items.
Kind Regards
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