Home Forums WoodMart support forum AJAX import error. Try to disable all external plugins and run the import again.

AJAX import error. Try to disable all external plugins and run the import again.

Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • #391583

    luispt
    Participant

    I get this message every time i try to import dummy content.

    Tried to deactivate every plugin but still no luck!

    #391592

    luispt
    Participant

    I am trying to install “Electronics” dummy demo

    #391594

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    When I try enter your site I see this error:

    Missing translationId: fallback.app_error.title for language: ${ languageCode }
    Missing translationId: fallback.app_error.sessione_expired for language: ${ languageCode }

    Please provide the new WordPress installation access and advise which builder you prefer we will help to install and upload correctly.

    Best Regards

    #391595

    luispt
    Participant

    Hi Builder would be Elementor.

    I sent you the access in the last message

    #391604

    Hello,

    Unfortunately, I cannot log in that is why I asked for access: https://gyazo.com/1c3b8bf384f7dd98f86ab82fb26fcf63

    Please provide the valid access to the net WordPress installation.

    Best Regards

    #391614

    luispt
    Participant

    Please try now.

    Thank you

    #391619

    luispt
    Participant

    This link

    #391637

    Artem Temos
    Keymaster

    Hello,

    Please, send us your FTP access because we still can’t reach your cPanel. We need to check error logs and debug this issue.

    Kind Regards

    #391706

    luispt
    Participant

    here

    #391743

    luispt
    Participant

    About the language do you think i will be able to translate the theme menus with some plugin like loco translate?

    #391781

    Artem Temos
    Keymaster

    You can change your menu texts via Appearance -> Menus. If you want to create a multilanguage website you need to use WPML.

    Please, send us your FTP access and not the cPanel only.

    Kind Regards

    #391788

    luispt
    Participant

    Please check

    #391800

    Artem Temos
    Keymaster

    We see some PHP deprecated errors on your website that may cause this problem. Note that errors exist even if our theme and related plugins are turned off https://gyazo.com/598e2d3ee239fefb76494667fa6a23e1
    Please, resolve this issue first and then we will try to run the import for you again.
    Most likely, they are caused by your hosting server. Consult with your provider for help.

    Kind Regards

    #391816

    luispt
    Participant

    It’s done now

    #391823

    Artem Temos
    Keymaster

    There are still a lot of errors when the debug mode is enabled https://gyazo.com/75d5d73df6c2825d406e76d61d01cb7a

    Kind Regards

    #391847

    luispt
    Participant

    Sorry, i had php 8.1 and not 7.4 like it should.

    Anyway i tried again and still can’t get around the error: AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.

    Please try to install .

    #391858

    Artem Temos
    Keymaster

    We have fixed the error and imported the dummy content for you. The only problem is that all menu items were imported multiple times. So you just need to open Appearance -> Menus and clean them from unnecessary items.

    Kind Regards

Viewing 17 posts - 1 through 17 (of 17 total)