Home Forums WoodMart support forum AJAX import error. Try to disable all external plugins and run the import again.

AJAX import error. Try to disable all external plugins and run the import again.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #393167

    00JD
    Participant

    Hi guys, I have tried multiple times but am unable to import the demo setup.

    I am looking to import the Medical Marijuana demo.

    Thanks

    #393198

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Switch to the parent theme and upload.

    If the problem remains, let us know.

    Best Regards

    #393264

    00JD
    Participant

    Already tried that multiple times as it was stated in the error message, can you please look at this for me, feel free to turn off any plugins you like, I have already sent all login and SFTP info in my first message because I can’t get it to work.

    Thanks

    #393290

    Artem Temos
    Keymaster

    Hello,

    We see a timeout error while importing the dummy content https://gyazo.com/e2d45117ead33ccd090d5cf81080b9ca
    Please, increase this parameter on your website to 3 minutes instead of 1 and check how it works.

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)