AJAX import error. Try to disable all external plugins and run the import again.
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Hello!
Website: doorspluswindwows.com
Just purchased your theme.
Can’t import dummy content because of the AJAX error:
AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.
I tried to disable all the plugins – the same thing.
Could you please help?
Hello,
Thank you so much for purchasing our theme and contacting our support center.
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder
Thank you in advance
Hello!
So, the prebuilt website imported.
But after that the website started working VERY VERY slowly.
I returned an old back up of Astra theme I had before and now it’s loading very quickly.
The website is: https://doorspluswindows.com
So, I am considering a refund.
Or, If you can install it correctly for me – I would not mind.
I have good hosting, but speed is super crucial for me.
I think I can give you all the credentials to my admin panel as we don’t sell anything there and there is no really important information there yet.
Hello,
Please, keep all plugins temporarily turned off and send us your admin access so we can check what is wrong there.
Thank you in advance
.
