AJAX import error. Try to disable all external plugins and run the import again.

Im getting this error after trying to import the megamarket pre-built website.

I deactivated all plugins, now its only Woodmart Core, Elementor and WooCommerce active, but still get the error

The theme that I want is the Tools actually, not Megamarket

Hello,

Thank you very much for choosing our theme and for contacting us.

Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

Thanks, sending in the private area

Hello,

We just checked the import mechanism and see that your server returns a timeout error. That is why the import can’t be completed. You need to contact your hosting provider and ask to increase the timeout limit in order to fix the import function https://gyazo.com/e9e840671a8cdca00420560aeb707e32

Kind Regards

[Author]

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