AJAX import error. Try to disable all external plugins and run the import again.

This error appears at the site import stage. I tried to do a lot of different things, including disabling third-party plugins. Nothing helped. All hope is on you.

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Hello,

Thank you so much for purchasing our theme and contacting our support center.

We just checked the import mechanism and see that your server returns a timeout error. That is why the import can’t be completed. You need to contact your hosting provider and ask to increase the timeout limit in order to fix the import function https://gyazo.com/0638bb543238b3f18c98de2925dbecd9

Kind Regards

Good. Thank you. Tell me, is there a translation of the admin part of the management?

I wrote to the support of my hosting. The limit was increased, but everything remained in the same place. The error is the same.

As we can see, the timeout limit is still set to 60s. It should be increased to 300s https://gyazo.com/941f36a9d76d7849d18a03011ef1dab5

They wrote to me that the limits were increased, but the error persists.

And also writes that he can’t find the file. Look in the screenshot

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It looks like you changed the password because we can’t enter your dashboard now.

Kind Regards

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