Ajax Problem when import dummy content

[webtoweb]

Hello, when I import dummy content (retail) it gives me Ajax error.

Tried to reset and re-install everything but the error still there.

How can I fix that?

• This topic was modified 2 years, 8 months ago by webtoweb.
• This topic was modified 2 years, 8 months ago by webtoweb.

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Hello,

Thank you so much for purchasing our theme and contacting our support center.

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

Added login in private informations

I’ve also disabled all the plugins but same problem

As we can see, you have already imported the dummy content. Could you please clarify which version do you want and what builder you are going to use (WPBakery or Elementor)?
We will reset your website and import it from scratch. Note that all your current content will be erased.

Thank you for you reply, it arrives at 80% and the gives me that error. I don’t know if it’s a false positive

However you can reset it
Latest version (6.3.3) and Elementor
The dummy content is Retail.

Thank you in advance

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There is some problem with your hosting server and it can’t handle the dummy content import request. Maybe there is a PHP time limit problem since it breaks the request after 60 seconds. Contact your hosting provider for help on this matter https://prnt.sc/-mRTnAqg1E6F

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