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Ajax product label

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  • #395002

    famibuy
    Participant

    Hello, in the ajax product label, the new product can’t appear in the frontend,
    please see the attached image.

    Thanks a lot.

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    #395046

    Luke Nielsen
    Keymaster

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Switch to the parent theme and check.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Kind Regards

    #395060

    famibuy
    Participant

    Sorry, i do everything, but nothing happened.

    And i left admin and FTP access, relevant URL in private content, please check it, thank you!

    #395076

    Luke Nielsen
    Keymaster

    Hello,

    Please navigate to Theme Settings -> Shop -> Product labels -> and set the “0” value for the “Automatic New label period” option, after it the “New” products will appear.

    https://prnt.sc/2oLlVQrrkovo

    Also, here is our documentation with more details about product labels:

    https://xtemos.com/docs-topic/product-labels/

    I’d be happy to assist if you have any other questions or concerns.

    Kind Regards

    #395078

    famibuy
    Participant

    Yes, it works, thank you very much, and hope you have the nice day:)
    Please closed this topic.

    #395093

    Luke Nielsen
    Keymaster

    Glad that everything is sorted out!

    Always remember that you can reach out to us with any questions you may have.

    We wish you a splendid day!

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)

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