AJAX Product Tabs Not Updating

This topic has 3 replies, 2 voices, and was last updated 4 years, 6 months ago by Aizaz Imtiaz Awan.

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May 29, 2020 at 12:18 pm #198927

DavidGeran
Participant

Hi,

On my website http://www.youraromatherapy.co.uk, if you click on SPECIAL OFFERS in the home page AJAX Product Tab, then click BEST SELLERS the best seller product images have disappeared.

Also, if you click on WHATS NEW link in the home page header, the product list widget row count is set to 4 but continues to show 3 products per row?

Can you advise?

Many thanks in advance,
David

May 29, 2020 at 12:58 pm #198943

Aizaz Imtiaz Awan
Keymaster

Hello,

I have visited your website. It seems that a lazy loading jetpack is enabled for the images.

Please deactivate it and check back this will fix the issue.

Screenshot for Clarification: https://ibb.co/pxNG1Dj

And for the product columns please make sure that you have set the option from Theme Settings >> Shop.

Screenshot for Clarification: https://ibb.co/d5j5mdp

Best Regards.

May 30, 2020 at 6:53 am #199107

DavidGeran
Participant

Brilliant support again, many thanks!

May 30, 2020 at 7:03 am #199117

Aizaz Imtiaz Awan
Keymaster

Hello,

We are thrilled that you loved your experience with XTEMOS, We put customer experience and satisfaction as our priority, and your words reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

Have a wonderful day.

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Best Regards.
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